Suite 4116
Holmdel, NJ 07333
Multichannel Fulfillment & Logistics
Caffeine & Curses, an Australia-based bookish lifestyle brand, needed a reliable U.S. partner to manage their fast-growing customer base and retail operations in North America. Diskko became their stateside logistics team — handling everything from print-on-demand and licensing samples to large-scale retail fulfillment.
Project goals & objectives
- Hybrid Fulfillment Model: Managed a mix of DTC, retail, and print-on-demand strategies tailored to the U.S. market
- Retail Fulfillment for Bookstores: Fulfilled bulk orders to major U.S. wholesalers and retail distributors
- Sampling & Licensing Approval: Oversaw sample production for licensed merch requiring approval before production
- E-commerce & Storage Support: Provided ongoing warehousing, inventory control, and DTC fulfillment
- Hands-On Account Management: Maintained real-time Slack channel between our ops team and theirs for smooth coordination
Overview
As their U.S. audience exploded, Caffeine & Curses needed more than just a printer — they needed a strategic logistics partner. Diskko built a custom fulfillment system that matched the complexity of their needs: print-on-demand for everyday orders, warehouse fulfillment for e-commerce drops, and B2B retail shipping to major bookstore distributors. We managed product sampling for licensing approvals, ensured product quality across multiple vendors, and coordinated all logistics stateside — saving them thousands in international shipping and delays. With constant communication via a shared Slack channel, we became an extension of their team, helping them successfully fulfill over seven figures in retail POs while scaling a fan-loved brand from Australia to the U.S. market.
